7 Ways to Get Your People to Speak Up
One of the foundations of any successful business is open and honest communication. An organization that restricts the dialogue between customers, employees, and managers, is an organization intentionally remains blind to their own possibilities. Successful organizations learn to take off their blinders, become better listeners, and learn to effectively communicate to their diverse audiences. But how do you create the culture and climate necessary to ensure your people will tell you the truth, even the brutal truth? Researchers, writers, and consultants such as Brene’ Brown, Patrick Lencioni, James Kouzes, Barry Possner, Marcus Buckingham, and Jim Collins have been exploring this question for years. After years of studying their work, and applying their principles in real world situations, I have found there are seven underlying activities leaders must master to ensure their people speak up, regardless of the situation. Make it safe . Do you tell your people you v